Yes, we ship our jewelry by trusted carriers such as FedEx and USPS. All our shipments are fully insured by EffyJewelry.com.

All orders receive complimentary 2-day shipping to US domestic locations.

We are happy to serve shoppers from all over the world. Pricing may vary based on your final shipping destination and duties and taxes are the responsibility of the buyer. Please visit feel free to contact us for more information.

All in-stock items are shipped Monday thru Friday, but may take up to 3-5 business days to process before they are shipped out to the customer. Shipping time varies depending on method and location.

An email notification with a tracking number will be sent to you once we ship your order. To check on the status of your shipment, click on the tracking number displayed in the email, or check the My Account section on the website.

We do ship to Military APO, as well as FPO boxes. Please allow additional time for orders shipped to these addresses.

No, the shipping fee is non refundable, unless we shipped an incorrect item or the item has a defect. Returns are accepted up to 15 days from the ship date.

We at Effy want you to be completely satisfied with your order. If for any reason you are not satisfied with your online purchase, you may return your item/s for refund, exchange or merchandise credit within 15 days from the date of shipment. If returned between 16 and 30 days from date of shipment, an exchange or merchandise credit will be granted. We will gladly accept items that are unworn, unaltered and free from scratches and blemishes. After 30 days, orders may only be eligible for our upgrade policy. All refunds will be issued to the original form of payment. Depending on your credit card company, it may take an additional 2-10 business days after your credit is issued for it to post to your account.

Contact customerservice@effyjewelry.com or call 1-877-ASK-EFFY to obtain an RMA number (Return Merchandise Authorization). Once approved, you will receive an e-mail containing your RMA number, along with packaging and shipping instructions. For your protection, we recommend shipping returns insured using FedEx, UPS, or USPS Express or Priority Mail. Return shipping costs are the responsibility of the customer. For orders originating in the U.S, the return, we offer free returns. The package will be returned to its original sender if the RMA number is not included on the box or if the package has been damaged or tampered with.

Contact customerservice@effyjewelry.com or call 1-877-ASK-EFFY to obtain an RMA number (Return Merchandise Authorization). Once approved, you will receive an e-mail containing your RMA number, along with packaging and shipping instructions. For your protection, we recommend shipping returns insured using FedEx, UPS, or USPS Express or Priority Mail. Return shipping costs are the responsibility of the customer. For orders originating in the U.S, the return, we offer free returns. The package will be returned to its original sender if the RMA number is not included on the box or if the package has been damaged or tampered with.

You can register your Effy purchase at www.effyjewelry.com/warranty . Please make sure to have your receipt to complete the product registration and to be eligible for the limited lifetime warranty.

Yes, we offer a limited lifetime warranty on all Effy products. Effy stands by the quality and craftsmanship of each product we manufacture. Please retain your original receipt for all warranty services. We kindly agree to repair or exchange any item that we deem to be damaged due to a manufacturing defect. This warranty expressly excludes coverage for excessive wear and tear and/or physical/accidental abuse, loss (including loss of stones) and theft. Repair or service performed by anyone other than Effy will immediately void the warranty.

Please allow 7-12 business days for your credit to be processed after the item(s) have been received and inspected. Refunds will be issued using the same type of payment used in the original purchase.

If for any reason you wish to cancel your order, please contact Customer Service. 

Yes, you can register your Effy purchase at Product Registration. Please make sure to have your receipt to complete the product registration and to be eligible for the limited lifetime warranty.?

The refund policies vary slightly. If for any reason you are dissatisfied with your website purchase, you may return, exchange, or receive store credit for your item(s) within 15 days from the date of shipment. We gladly accept items that are free from scratches, blemishes, sizing or alterations, and without signs of wear or tear. For products purchased in our stores, please check the back of your receipt for details on how to return your item, or contact our customer service at 1-877-ASK-EFFY to speak to a representative.

All diamond merchandise manufactured by Effy is conflict free.

We accept Visa, MasterCard, Discover, or American Express cards, as well as PayPal.

You can check the status of your order by logging in to your account or by calling 1-877-ASK-EFFY

You can check the status of your repair by logging in to your account or by calling 1-877-ASK-EFFY

Resizing is covered by our limited lifetime warranty. There is no fee.

Sales tax is only collected for items shipped to New York, other states do not apply.

If it is an international order, duties and taxes are the responsibility of the buyer.

We do offer repair services under the lifetime warranty for manufacturer defects.

We will match the price if you find a lower price on an identical available product. The lower price must be verifiable and price matching will not be honored after the purchase.

Price matching does not apply to offers that include financing, bundling of items, free items, pricing errors, mail-in offers or to items that are advertised as limited-quantity, out-of-stock or clearance.

Effy offers a lifetime upgrade policy on all diamond jewelry, as well as loose diamonds.

Upgrades/exchanges will be honored only if the purchase price is equal to or greater than twice the amount of the original purchase. The original piece must be in new condition, and must be accompanied by your original receipt.

You are welcome to email a copy of the ad to customerservice@effyjewelry.com or call 1-877-ASK-EFFY